Lost my wordpress website

  • Unknown's avatar
    betterleftunspoken1 · Member ·

    i recently created a blog site with the name The Know It All. later I thought of changing the domain, and as soon as i changed my domain i lost all the data i posted on the earlier website. link to the lost website is – http://theknowitall.ezyro.com/

    Site: (email visible only to moderators and staff)/.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that you’re having trouble with your website. I noticed that the subdomain you shared redirects to this WordPress.com address: https://theknowitall.wordpress.com/ – is this the site you’re trying to log in to?

    I checked the subdomain theknowitall.ezyro.com and it doesn’t appear to be hosted by us at WordPress.com. So you may have set up a redirect on your domain registrar’s end that redirects theknowitall.ezyro.com to https://theknowitall.wordpress.com/. Can you tell us more about which site you’re expecting to see at theknowitall.ezyro.com?

    Note that if you were hosting a WordPress site at that subdomain (theknowitall.ezyro.com it wasn’t hosted by us, as I’ve checked to see if we did host a site at that subdomain. It was likely using the WordPress.org software and hosted elsewhere.

    We aren’t able to provide direct support for sites using WordPress.org as we don’t host them and this forum is mainly for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    If you are looking for a site at theknowitall.ezyro.com that was hosted elsewhere, please contact your hosting service provider for help. The site’s files are on their server and only they have access to the files to make changes.

    You may also post on the WordPress.org community forum here: https://wordpress.org/support/forums

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