Lost page

  • Unknown's avatar

    I had two WordPress sites; Independentleisuregroup and Stevenewton73leisurefit under my email / user name. I can only log into one Independentleisuregroup. When I try to sign into stevenewton73leisurefit, I am told the site has expired to renew got to WordPress. This just takes me to Independentleisuregroup. When I try to recover stevenewton leisurefit, again it takes me back to Independentleisure group, even though the transaction I.D is for stevenewton73leisurefit. I can load up some pages of the site I want to renew and access

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    What is the full URL for stevenewton73leisurefit? I am not seeing any site or custom domain under your account with that name. I am looking in our system and am not seeing a site with that name either.

    Let me know the site URL and I’ll look further into this for you.

    Thanks!

  • Unknown's avatar

    Hi, thanks for the reply.

    I have the receipt from PayPal for the Domain stevenewton73leisurefit.life
    I cannot open this anymore, it takes me straight back to mIndependent leisure group.
    However I can open; stevenewton73leisurefit.Wordpress.com, which brings me to the homepage I built.
    Thanks

  • Hi there,

    Thanks for providing the URL. I found the site stevenewton73leisurefit.wordpress.com – it is under a different WordPress.com account than the one you are contacting us from. Do you happen to know the username/email address and password for your otehr WordPress.com account?

    I see that the domain stevenewton73leisurefit.life and that it is currently parked. Once you are able to log into the account associated with stevenewton73leisurefit.life and confirm ownership, we’ll be able to assist you with recovering that domain for you.

    Let me know if you have any questions.

    Thanks!

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