Lost password link isn't sending email
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Hi,
I received an email to say that my password had been changed due to a security compromise – and it tells me to go through the ‘lost password’ process. I have done that three times now and I have not received an email. There was no way for me to get any help – and I am locked out of my blog – so I have had to create this fake blog just to be able to post in this community forum.
Please can someone help?!
Thanks
The blog I need help with is: (visible only to logged in users)
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PS – that blog listed above is not the one I need help with!! The one I need help with is http://meyerstoafrica.wordpress.com
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Hi ajm695992772,
Our system shows the password reset emails are being sent so it would be worth looking in your spam folder in case they have gone there. If you still can’t find them, please reply to the email we sent and we’ll be happy to help.
Thanks!
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I am having the same problem with our business site on wordpress: thepianoguysfl.com, logging in to do admin work. Seems the password was changed and I cannot seem to receive a reset email. I don’t see it in spam. Help!
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Your site thepianoguysfl.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:
https://wordpress.org/support/
If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:
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