Lost Posts
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Hello,
I am having an issue seeing my recent blog posts. I am not sure if they are on this site or another, I believe they are on my other site, as this one only has my old posts. The username for that account is emmajane1, and when I reset the password I don’t receive a link. It might have something to do with the fact that my domain (barcelonamama.com) ran out without me knowing. I just rebought the domain name. I need to get access to that WordPress site so I don’t lose all of my content. Is there anyway you can help?Thank you!
Correct account: Unknown
The blog I need help with is: (visible only to logged in users)
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We have no record of that domain ever being registered or hosted here, so it was a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere, possibly with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
The site was also not using our backup product https://jetpack.com/upgrade/backup/ so we won’t be able to directly assist with this.
I recommend asking your former hosting provider if they have a backup of your account with them that they can restore.
If not, you’re welcome to start a new site here at https://wordpress.com/start and you’ll at least be able to copy/paste some content over from an archived copy like https://web.archive.org/web/20200217052352/http://barcelonamama.com/
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