Lost telephone+authenticatorapp+no reset code

• 

  claesmoerkeberg260118 · Member · May 24, 2018 at 6:29 am

  • Copy link
  • Add topic to favorites

  I cant access my site http://www.moerkeberg.org. I have lost my telephone with the authenticatorapp connected and I cant find my resetcode. How can I veryfi my identity and get access to my site?
  Best regards,
  Claes

• 

  timethief · Member · May 25, 2018 at 1:51 am

  • Copy link

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

• 

  kokkieh · Staff · May 25, 2018 at 6:24 am

  • Copy link

  Hi there,

  Please submit our account recovery form, providing one of the pieces of verification required there, and our account recovery team can help you with this:

  Recover Your Account