lost WordPress site and domain name

  • Unknown's avatar

    Hello. I had created a website last year for a new business that I could not launch because of the pandemic. I have been receiving WordPress emails about updates to my site regularly, but I just logged in to take a look at the site and the system says I have no site. How to I get my site back? I did not receive a renewal notice from WordPress. I scoured my email for one, and I thought renewal was automatic anyway. Where is my site?

  • Unknown's avatar

    First things first: what was the URL of your site?

  • Unknown's avatar

    dallowaywriting-consulting.com

    But, remember, I didn’t ever launch the site. It was there just waiting to be launched…..

    Thank you.

  • Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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