major issues with several sites I have
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cloudfare said I have this problem please advise asap please.
eseidel (Cloudflare)
Jul 24, 2021, 12:44 PM PDT
Hi Don,
Thank you for the update.
Unfortunately this is an issue with your origin server which we cannot fix for you on our end. I would recommend that you reach out to your hosting provider / whoever manages your origin server and relay our findings from my last reply to them so that they can investigate and fix on your behalf.
Please do not hesitate to check out the Cloudflare Community for further advice and insight.
Regards,
Erik Seidel | Cloudflare Customer Escalations
Search the Cloudflare Community for advice and insight.Don
Jul 24, 2021, 12:40 PM PDT
Kingdomfinancialministry.org
And kingdom financial ministries.com
Both sites have same issue
Please advise ASAP
Thanks
Sent from my iPhone
On Jul 24, 2021, at 3:16 PM, Cloudflare wrote:Don
Jul 24, 2021, 12:39 PM PDT
I don’t know what any of that means
Please fix it please
Sent from my iPhone
On Jul 24, 2021, at 3:16 PM, Cloudflare wrote:eseidel (Cloudflare)
Jul 24, 2021, 12:16 PM PDT
Hi Don,
Thanks for the update.
This is what we are receiving from your origin server:
<?php
/**
* Front to the WordPress application. This file doesn't do anything, but loads
* wp-blog-header.php which does and tells WordPress to load the theme.
*
* @package WordPress
*//**
* Tells WordPress to load the WordPress theme and output it.
*
* @var bool
*/
define( 'WP_USE_THEMES', true );/** Loads the WordPress Environment and Template */
require __DIR__ . '/wp-blog-header.php';
This is unprocessed PHP content which should never be sent out by your origin server. It appears that your origin server is sending out PHP files as text content rather than first processing them server side and only then sending the HTML content generated by the PHP scripts (as should be the case with PHP).
I would recommend that you check your origin servers PHP configuration to ensure that it processes this PHP server side rather than sending PHP files to us / your visitors.
Please do not hesitate to reach out if you've any further questions.
Regards,
Erik Seidel | Cloudflare Customer Escalations
Search the Cloudflare Community for advice and insight.Don
Jul 24, 2021, 12:07 PM PDT
Hello?
Sent from my iPhone
On Jul 24, 2021, at 2:50 PM, Cloudflare wrote:chenj (Cloudflare)
Jul 24, 2021, 11:50 AM PDT
Hello,
I have escalated this issue to our Engineering Team. We will keep you updated, thanks.
Search the Cloudflare Community for advice and insight.Site: http://www.kingdomfinancialministry.org.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.
Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.
The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting
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