Manual update removed my website from the server!

  • Unknown's avatar

    I attempted to use the one click option to update my wordpress to the latest version and I got errors. So I followed the instructions on how to update WP manually and once I swapped the wp-admin and wp-includes as well as the loose files then my website stopped working. Except for one single piece of my website that was part of a staging site that I created. Only the homepage loads on that though, if I try to click to other pages it doesn’t connect. I pinged the server and ensured it was up and running. I tried loading a back up but the backup wouldn’t load. Please help!

  • Hi there,

    Looks like you’re in the wrong forum. It appears that you’re using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • Unknown's avatar

    Problem Solved. I went in CPanel and added “-old” to the plugins folder and was then able to access the back-end of my website.

  • westleywood98 – Thanks for letting us know you’re all sorted. Cheers!

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