Map domain

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  mikevisholm · Member · Mar 9, 2019 at 2:55 pm

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  Hej!
  Vi fik lavet en fejl og fik tilføjet mit domæne ‘m-vision.dk’ til en forkert wordpress bruger, og annullerede derfor igen.
  Nu kan jeg så ikke få lov at ‘mappe’ mit domæne, som er købt via DK Hostmaster.
  Kan I være behjælpelige med det?

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  fstat · Staff · Mar 9, 2019 at 10:07 pm

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  Hi there,

  I used Google Translate to translate your message as this is the English support forum. In your message you said:

  Hi!
  We made a mistake and added my domain ‘m-vision.dk’ to an incorrect wordpress user, and therefore canceled again.
  Now I can’t get to ‘folder’ my domain, which is bought via DK Hostmaster.
  Can you help with that?

  If you want to map that domain to another WordPress.com site, let us know its address, add a plan to it, and we’ll map it for you.

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  mikevisholm · Member · Mar 10, 2019 at 8:03 am

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  Hi!

  Thank you for the quick reply.
  The address is “www.m-vision.dk”
  But it seems like I can’t add a plan to it, as it says “this donation was recently in use by someone else and is not available to map yet….”

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  kokkieh · Staff · Mar 10, 2019 at 10:09 am

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  Hi there,

  We prevent recently-cancelled domains from being mapped by a different account for a limited time to prevent people other people from hijacking the domain and preventing the actual owner from using it, yes. Our system does not know you’re the same person who owns the other account, so that’s why it’s blocking you.

  Please go ahead and create a site in this account selecting only a free WordPress.com address, and add the paid plan you want to use. Let me know after you have done that, and then I can add the domain mapping for you manually.

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  mikevisholm · Member · Mar 10, 2019 at 3:14 pm

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  Okay, we have now created a free WordPress.com domain, which is called “mvision594075230.wordpress.com” and added a plan to it. So will you please map “M-vision.dk” to it :-)
  Thank you in advance

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  kokkieh · Staff · Mar 10, 2019 at 6:25 pm

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  Okay, I’ve added the domain mapping for that domain, and your site should already appear at the domain now. If the site still shows the free address for you, try clearing your browser cache.

  Let us know if we can help with anything else.