Mapped domain

• 

  ndayisabaa · Member · May 21, 2019 at 7:42 pm

  • Copy link
  • Add topic to favorites

  I want to re-open an old wordpress site I used to have. I deleted it some months ago and the site is telling me that the domain is already mapped. Help..

• 

  kokkieh · Staff · May 22, 2019 at 10:39 am

  • Copy link

  Hi there,

  What domain are you trying to map?

  I see you used to own the domain, ndayisabaa.com, with us. If that’s the domain you want to use, you won’t be able to, as that domain has not yet been released since you cancelled it in March, so no one is able to use that domain at the moment.

  Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future.

  Luckily for you the domain is still on our system, which means we can still restore it to your account. However, as you deleted the site to which it used to be connected, I’ll need you to create a new, free site in your account before I’ll be able to do that.

  https://wordpress.com/start/site/

  It’s not possible to re-open a WordPress.com site that you had previously deleted. Only staff can undelete a site, and we can only do that for 30 days after deletion.

• 

  ndayisabaa · Member · May 30, 2019 at 5:43 pm

  • Copy link

  Hey, I just created a new account as you requested…
  Is it now possible to retrieve the previous domain?

• 

  staff-blorbo · Staff · May 30, 2019 at 6:16 pm

  • Copy link

  Yes, we can still recover it, though I see you’ve now created 5 sites on your account.

  Specifically which one did you want us to move the domain to?

• 

  ndayisabaa · Member · May 30, 2019 at 6:18 pm

  • Copy link

  I thought I deleted the other 4.
  Move the domain to ndayisabaablog.wordpress.com.

• 

  staff-blorbo · Staff · May 30, 2019 at 6:26 pm

  • Copy link

  The domain has been recovered to ndayisabaablog.wordpress.com as requested.

• 

  ndayisabaa · Member · May 30, 2019 at 6:32 pm

  • Copy link

  Thank you.
  Does that mean the link can be ndayisabaa.com again?

• 

  staff-blorbo · Staff · May 30, 2019 at 6:34 pm

  • Copy link

  Yes, you can make that your primary domain at https://wordpress.com/domains/manage/ndayisabaa.com

• 

  ndayisabaa · Member · May 30, 2019 at 6:35 pm

  • Copy link

  Thank you for your help.
  Appreciate it.

• 

  ndayisabaa · Member · May 30, 2019 at 6:39 pm

  • Copy link

  Last question:
  Can I delete the ndayisabaablog.wordpress.com domain and stay with the one you just mapped?

• 

  staff-blorbo · Staff · May 30, 2019 at 6:40 pm

  • Copy link

  No, the domain must remain attached to a WordPress.com site in order to be managed at WordPress.com.