Mapping update for thisweekinmissouripolitics.com
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When will the payment process so that our site can be published again?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Looks like the domain mapping subscription expired two days ago. However, the subscription is not connected to your account. If you know who is responsible for paying the subscriptions, I would recommend contacting them and notifying them of the mapping expiration.
Let me know if I can assist in anything further.
Thanks!
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Thank you very much for your help, we updated payment info to renew the subscription yesterday, but our site is still down. Any idea what the next step might be?
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Hi there – I’ve had a look at the account owning that domain mapping. It expired on December 15th, and has not been renewed.
The payment should’ve been pretty much instantaneous. I don’t even see an attempted payment in the system. Could you ask them to try again?
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Or perhaps if you could just tell me which WordPress account in fact owns the website, as I am not able to make the purchase through my login, or through our primary login for The Missouri Times.
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Hi there,
Please log in as the username,
thisweekinmissouripolitics, as that account owns the upgrades on your site.Once logged into that account you’ll be able to renew the upgrades from the Purchases page, here:
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