Media library inaccessible

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  airerivers · Member · Apr 12, 2017 at 8:42 pm

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  When I access the media library from the Dashboard it opens fine, but when I try to Insert Media while writing a post or page the library page opens but then just sits there never displaying the contents of the library.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 13, 2017 at 4:04 pm

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  Hey there,

  It sounds like it may be a browser issue. Have you tried clearing your cache or even trying a different browser than the one you’re using to see if the problem persists?

  Please try both and let me know if you still have issues. Thanks!

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  airerivers · Member · Apr 14, 2017 at 10:19 am

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  Tried both, neither works… :-(

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  staff-doublebassd · Staff · Apr 14, 2017 at 2:34 pm

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  Okay, it might have something to do with what you are uploading. What media file are you trying to upload and how large is the file?