Media Library issue

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  lukesmallmeadow · Member · Oct 11, 2022 at 5:57 pm

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  I can add pictures to Media Library, but when I try to add a picture block to a page, the content of Media Library does not open to allow me to pick a picture. A little icon just spins and spins and no content ever appears.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Oct 11, 2022 at 11:41 pm

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  Hi there,

  We can’t help directly because we don’t host your ourlifeafterlife.com site on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (iPage) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!