Media Library – Video

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  emilyd221 · Member · Dec 3, 2019 at 8:52 pm

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  Every time that I upload a video to my wordpress media library the video is black. It plays but is literally just a black screen. Does anyone else have issues like this and what should I do to solve this issue? I have the video in a mp4 format.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2019 at 8:06 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Please post in the self-hosted WordPress forums instead for help:

  https://wordpress.org/support/forums