Menu appears twice after update

• 

  chozemo · Member · Feb 7, 2022 at 7:23 pm

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  Hello,

  I am working on the following website for a client :

  Home

  
  Wordpress version : 5.9
  Theme : Child theme from Nevara theme
  (Just to let you know, I am not the one who built it in first place)

  My client tried updated to WordPress 5.9 on his own. Since then the menu appears twice on computer and mobile. I tried to fix it the classical way, changing settings in ‘’Menu’’, ‘’Theme options” and ” Customizer” but it makes no difference.

  Having a look with Web Developer Tools, it seems that two similar div class named ‘vc_row wpb_row vc_row-fluid full-width box-container’ appear in the header.

  Any idea to help me out with this bug ?

  Thanks a lot

  WP.com: Yes
  Correct account: Unknown

• 

  staff-blorbo · Staff · Feb 7, 2022 at 7:36 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, you can find your theme’s support at https://themeforest.net/item/nevara-furniture-theme-for-woocommerce-wordpress/20524808/support