Menu items showing as invalid

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  sallygeorginarussell · Member · Jan 10, 2021 at 11:39 am

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  Hi there, yesterday I logged onto my website and saw that the images in the sliders on the homepage weren’t loading. Assuming I needed to update some plugins I did this but then alot of my pages were missing. I no longer have a homepage, an about page etc. Does anyone have any idea what I might have done?

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  staartmees · Member · Jan 10, 2021 at 11:55 am

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  What is the URL of your site?

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  sallygeorginarussell · Member · Jan 10, 2021 at 12:30 pm

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  It’s russellrussell.im

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  sallygeorginarussell · Member · Jan 10, 2021 at 12:31 pm

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  Home

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  staff-totoro · Staff · Jan 11, 2021 at 2:05 am

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  Hi there,

  The site russellrussell.im appears to be a self-hosted WordPress (also called “.org”) site hosted on Siteground Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/russellrussell.im+dns

  To clarify, we are not the only providers of WordPress sites, and Siteground also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!

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  sallygeorginarussell · Member · Jan 11, 2021 at 10:43 am

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  Thanks for taking a look Jerry, I appreciate your help. Best wishes.