Merging domains

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  samnlr · Member · Apr 23, 2021 at 6:50 pm

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  I cannot log into my wordpress while I was attempting to transfer domains

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  staff-blorbo · Staff · Apr 23, 2021 at 6:55 pm

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  What is the URL of the site you’re trying to access?

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  samnlr · Member · Apr 23, 2021 at 7:15 pm

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  the original domain is nourishliftrepeat.com —- I wanted to merge my domain from Squarespace foodfreedomnewbies.com —- butt I missed a step or something because when I went under settings (logged in for nourishliftrepeat) I changed the site domain there before transferring the authentication code from Squarespace to WordPress. So now I cannot log into WordPress as normal because I am brought to Squarespace now.

  Hope that makes sense.

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  staff-blorbo · Staff · Apr 23, 2021 at 7:18 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.