Migration

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  asareen84 · Member · Jan 11, 2021 at 5:46 pm

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  Hi, I requested that my domain ashishsareen.com be migrated to another registrar. I wanted it to be transferred to WordPress.org with Bluehost as the hosting service. Please can someone let me know where things are up to? Thanks.

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  staff-ozmodiar · Staff · Jan 11, 2021 at 8:29 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the domain you are trying to transfer. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.

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  staff-ozmodiar · Staff · Jan 11, 2021 at 8:31 pm

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  However, it looks like the domain transfer is awaiting your confirmation via clicking a link in the email you were sent.