MIGRATION TO WORDPRESS
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I have shifted my website litrestory.com from blogger to WordPress.com but I am unable to access on Dashboard for exporting blogger` content. I have installed WordPress in my Cpanel and after installation it sends me email to click on it for accessing on dashboard examle: xyz.com/wp-admin but when I click on it for access Dashboard it asks me to enter email/username and password when I put correct password and email it gives me a popup that your Email is not registered although it is registered that is why I am getting emails sent by wordpress. If I reset my password after successful resetting while login it tells me that your password is incorrect! I do not know where is issue and what is happening..! Please help me to resolve my issue.
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host litrestory.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at GoDaddy. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.
The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. Jetpack version 7.9 or higher activated on the self-hosted site. All incompatible plugins deactivated on the self-hosted site. ✅ ThUnfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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It means that I need a WordPress.com Hosting for resolving issue, if yes than please tell me how to buy it? is it free or will charge a payment. Please tell me solution.
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Hi there,
You don’t need to purchase additional hosting from us (WordPress.com). You already have a hosting plan with a different provider. To get help in resolving your issue, you need to contact your host. Also, the WordPress.org Support forums are a great place to ask for help. https://wordpress.org/support/forums/
Hope that information helps!
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