mise à jour de la base de donnée en erreur 500

  • Unknown's avatar

    Bonjour,

    Je souhaite m’occupper de mon site et en faissait la mise à jour wordpress m’impose une mise à jour de la base de donné. Je clique sur le bouton et ça tourne sans discontinuer pour finir sur page 500 internal error.

    Pouvez vous m’aider ?

    Site: https://osteopathe-montpellier-centre.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar

    Hi there,

    I’ve used Google Translate to translate your message into English.

    I want to take care of my site and updating it wordpress requires me to update the database. I click on the button and it runs continuously to end up on page 500 internal error.

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted by OVH.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

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