Mise à jour de mon site
-
L’ancien administrateur de mon site smlperboyre.org m’a renvoyé chez vous pour avoir de nouveaux éléments d’accès à mon site : ‘Il vous faut contacter le support technique de wordpress ou l’un de vos anciens administrateurs bénévole pour voir la raison de cette difficulté.
Depuis ma dernière intervention, au moins 4/5 ans, des modifications ont peut être eu lieu.’
Que faire? -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
And, they do offer support in your native language at https://wpfr.net/support/
- The topic ‘Mise à jour de mon site’ is closed to new replies.