Missed renewal date
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Hi i missed my renewal date for my domain ivocapelo.com is there anything i can do now or is it lost?
The blog I need help with is: (visible only to logged in users)
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Hi –
I’ve checked on the status of ivocapelo.com and it is in redemption. We can still try to recover it. That process involves our domain partner and they charge an $80 fee for the service. That’s in addition to your annual $18 domain renewal.
Let us know that you’ll agree to that payment and we can get the process started. The first thing we will do is send you a payment form via email. It’s going to be delivered to the email address on your user account at https://wordpress.com/me/account/ It sounds like you may not have the best email option listed there since you didn’t see the domain renewal reminder emails that we sent.
Once you submit the payment we will reach out to our domain partner to inquire about the restoration of ivocapelo.com. Typically we hear back from them in 2-3 days and if the domain can’t be restored we will send your money back.
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Very well, i am willing to pay that price as long as I can recover my proper website and domain. Do you know if there is going to be a rollback on the site content?
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Hi there,
I have reached out to our registry partner in regards to restoring the domain back under your account.
I have also sent you the manual payment for the fee and registration, so please pay that when you get the opportunity.
Let me know if you have any questions. Thanks!
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Perfect! If you’d like, you can set up auto renewal here:
https://wordpress.com/me/purchasesMake sure the email address you have here is good too, as we’ll email you if there’s any issue with renewing, so we can help you fix anything like this before it goes into redemption.
https://wordpress.com/me/accountOr, if you’d like, you can transfer the domain to your current host.
Cheers!
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