Missing Invoices

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  bryanocallaghan · Member · Jul 6, 2023 at 2:06 pm

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  Hello

  I am looking to get copies of the invoices for the monthly fee that is been charged to our credit card. I do not know what account name they are under though. Can you please help?

  Self-declared URL: http://www.herbertlansdowne.ie
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jul 7, 2023 at 9:46 am

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  Hey there,

  Many thanks for reaching out.

  To check, are these related to the site: herbertlansdowne.ie? If yes, it looks like this site is hosted with: https://www.alwaysamber.ie/ and not WordPress.com.

  Alternatively, if the charge has a transaction ID as detailed here: https://en.support.wordpress.com/billing-history/#retrieving-a-transaction-id

  It’s possible to use this with this helpful tool https://wpchrg.wordpress.com/ to find and locate that charge.

  I hope this helps!