Missing the "Site Stats" option completely, and only "Learn More" buttons.

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  kbkev78 · Member · Jun 21, 2012 at 11:39 am

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  I upgraded to WP 3.4, which was fine. I then tried to upgrade Jetpack to 1.4.2.

  First, the install failed. It deactivated Jetpack, but couldn’t remove the old directory. I have had this before (with Jetpack updates). I wait an hour or so, then I can delete the Jetpack folder from the plugins folder, and install Jetpack from scratch.

  I installed Jetpack ok, but now I don’t see the “site stats” option in the admin menu, and I don’t see the widgets. I’ve been through the whole painful process a couple of times, including removing all other plugins…

  In the Jetpack screen, I get the “Learn More” button, but no “Activate”, “Deactivate”, or “Settings” buttons at all.

  Any hints?

  Thanks
  Kevin
  Blog url: http://www.onefaithonechurch.com

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Jun 21, 2012 at 12:04 pm

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  Could you try and disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

  Also make sure you are running the latest WordPress and Jetpack version:
  http://www.wordpress.org
  http://www.jetpack.me

  Looking forward to your reply.

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  kbkev78 · Member · Jun 21, 2012 at 12:18 pm

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  Done.

  Versions are as in my original post.

  With Jetpack only, “Jetpack” appears in the admin menu, but no sub-menu items. Selecting it gives me the screen full of “Learn More” buttons, but none of them have any “Activate”, “Deactivate” or “Settings”.

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  kbkev78 · Member · Jun 21, 2012 at 12:30 pm

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  Debug info (Blank fields are blank in the original, including the ID and TOKEN. Is that normal…?):

  CLIENT_ID:
  BLOG_TOKEN:
  USER_TOKEN:
  CERT:
  TIME_DIFF:
  VERSION: 1.4.2:1340277262
  OLD_VERSION: 1.4.2:1340277262
  PHP_VERSION: 5.2.17
  WORDPRESS_VERSION: 3.4

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  staff-blorbo · Staff · Jun 21, 2012 at 5:13 pm

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  Hm, those shouldn’t be blank.

  Theme functions can sometimes interfere like plugins. Would you please try just activating the Twenty Eleven theme temporarily?

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  kbkev78 · Member · Jun 22, 2012 at 3:11 am

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  Ok. That’s resolved. Thanks.

  Switched to Twenty Eleven, and Jetpack prompted to be activated. I activated it then switched back. AOK.

  Thanks v. much!

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  staff-blorbo · Staff · Jun 22, 2012 at 5:34 am

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  You’re welcome!