Missing thumbnails

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  ivanshiletap · Member · Feb 6, 2020 at 5:16 am

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  Hi there, I am currently using the fotographie theme in WordPress and have published a few articles. For some reason, the thumbnails are coming out blank and even when I try inserting a featured image it still come out blank. Anyone have a solution?

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  staartmees · Member · Feb 6, 2020 at 6:24 am

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  What is the URL of your site?

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  staff-zinnia · Staff · Feb 6, 2020 at 4:06 pm

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  Howdy –

  Is this where you see the blank images? https://shivalamode.com/category/mode/

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  ivanshiletap · Member · Feb 6, 2020 at 10:12 pm

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  Yes that is correct Liz!

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  staff-blorbo · Staff · Feb 6, 2020 at 10:18 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for your theme at https://wordpress.org/support/theme/fotografie/