Missing Website
-
Hello,
My name is Hope Jenkins and I am the Communications Coordinator for the South Alamo Regional Alliance for the Homeless.
We have recently updated our website on a new platform. Although we are no longer utilizing our WordPress site, we still need access to our Media Library. The Media Library houses precious documents that we need to be featured on our new site.
Our WordPress account should be associated with this email: (email visible only to moderators and staff)
Can you help me gain access to the back end of our previous WordPress website?
Best,
Hope Jenkins
(email visible only to moderators and staff)WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
That email address is associated with the WordPress.com account you’re currently contacting us from (@contactsarah), and that account has never owned a site.
Please let me know your site’s address, so I can further help you.
If it’s sarahomeless.org, then that site was not hosted here on our platform (WordPress.com) but on another hosting provider. So, you need to reach out to them and see if they can provide you with a copy of your files.
- The topic ‘Missing Website’ is closed to new replies.
WordPress.com Forums 