MISTAKE

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  comissura · Member · Dec 27, 2017 at 8:56 am

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  Hi Herman
  I was wrong with the purchase of this template (VERITY)
  Is it possible to return the money?

  Billed To
  [redacted]
  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  realsimpleway · Member · Dec 27, 2017 at 9:02 am

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  Hi there!

  I have tagged this as modlook, so that the staff could look and assist you further! I cannot get a look deep into your site, but our staff can, and will be happy to help!

  Thanks!
  Alisson

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  gemmacevans · Member · Dec 27, 2017 at 9:36 am

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  Hi comissura,

  I’ve removed the Verity theme from your site and refunded €69 to you. There is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to reach your account, although international refunds (outside of the US) can take a little longer to arrive.

  I’ve also removed the transaction information from this thread. It’s best not to post any transaction details here as these forums are a public place.

  Come back to me if you have any questions.

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  comissura · Member · Dec 27, 2017 at 10:25 am

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  Thank you very much.
  You’ve been very kind.

  Sincerely

  Patrícia Pardo
  Comissura

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  gemmacevans · Member · Dec 27, 2017 at 10:28 am

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  You’re very welcome Patrícia :)