Mistaken Subscription payments
-
Hello WordPress team,
Since February I have been paying $35 for a subscription on this account that I did not use. I did not know what was was subscribing for this. Please, I’d like to ask you to reimburse my account? Thank you.WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there,
From what I can see you recently purchased the WordPress.com Business Plan Plan and shortly after that you cancelled in full for a refund of the initial purchase:
Receipt showing initial purchase: https://wordpress.com/me/purchases/billing/71430218
Receipt showing full refund has been processed: https://wordpress.com/me/purchases/billing/71430318
Please note that I see prior to this that you had purchased the monthly version of the WordPress.com Business Plan Plan, and it is not possible to refund any of those as they are outside of the refund period for monthly upgrades: https://wordpress.com/support/refunds/#plans
I can confirm that you no longer have any upgrades on your account, so there will be no further billings under this account: https://wordpress.com/me/purchases/
Hope that helps. Please let us know if you have any more questions.
- The topic ‘Mistaken Subscription payments’ is closed to new replies.