Mobile Access to Forums-Unresponsive Menu

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  justjennifer · Member · Jul 28, 2026 at 4:54 am

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  When checking my Forum Profile/Topics/Replies on mobile in a web browser, there is a drop down menu that switches between those options. Recently, changing the menu doesn’t result in the relevant page loading, even if the entire page is reloaded. The page remains on my Forum Profile page.

  FWIW the drop down menu at the top of the mobile page for Support Center/Guides/Courses etc. behaves normally in mobile view.

  Samsung S25 Ultra using Android 16 and Firefox 153 with extensions disabled.

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  sharmadpk03 · Staff · Jul 28, 2026 at 7:21 am

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  Thanks for the extra detail on your device and browser versions; it’s helpful for narrowing this down.

  I’ll follow up with you directly via email shortly to go over a few more details and share some additional context (including a screen recording) so we can get to the bottom of this together.

  Thanks!

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  justjennifer · Member · Jul 29, 2026 at 7:29 am

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  Hello again, the requested information was sent to Support shortly after your email was received.

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  justjennifer · Member · Aug 10, 2026 at 6:01 am

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  I’m just coming back to thank you all for the quick action on this as I could no longer reply to the follow up feedback email. I’ve marked this as resolved.

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  rwye1 · Staff · Aug 10, 2026 at 8:14 am

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  Thank you very much for reporting the issue to us! We’ve made sure that the bug has been reported to our developers, and as soon as we have any further updates, we’ll keep you informed via email.

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  justjennifer · Member · Aug 10, 2026 at 8:33 am

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  No need, this issue has been resolved.