Mobile not working, desktop fine

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  cdavisenterprises · Member · Oct 5, 2020 at 4:22 pm

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  Hi there,

  Looking for another fresh perspective about what could frequently cause my mobile view of my website to not load. I use Elementor Pro–sometimes when a plug in needs to be updated I do so and it fixes the issue. Today the site comes up just fine on desktop but not on mobile. It appears “broken”–just text. No plugin updates are available, and I’ve cleared my cache on my mobile.

  This happens frequently but it’s getting annoying–I can hardly refer customers without this poor first impression. Any ideas on why this maybe happening?

  thanks,
  CD

  The blog I need help with is: (visible only to logged in users)

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  cdavisenterprises · Member · Oct 5, 2020 at 4:23 pm

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  My apologies–the link they supplied is incorrect. It’s http://www.cambianahealing.com
  Thanks!

• 

  staff-ozmodiar · Staff · Oct 5, 2020 at 5:23 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org