Mobile site display problem

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  didiermorville · Member · Nov 7, 2022 at 12:02 pm

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  Hi everyone !
  I’m new wordpress user, I made a website but I have some display problem on the mobile site version.
  On some mobile device (include mine), the site does not display completely.

  

  This problem upset me, because I think this problem affect the Google indexation.

  Here is my website : https://caisseasavon.com/

  If someone can help me, it will be a pleasure.

  Have a good day

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  didiermorville · Member · Nov 7, 2022 at 12:03 pm

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  Here is an upload of the screen on my mobile

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  staff-totoro · Staff · Nov 7, 2022 at 9:39 pm

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  Hi there,

  We can’t help directly because we don’t host caisseasavon.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (OVH) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  I did take the time to examine the source code of your site however, and can see it is using the Hello Elementor theme. The issue you are referring sounds like a display issue related to your theme and not a general WordPress issue.. We do not offer Hello Elementor theme on WordPress.com so we are not familiar with it, but the good news is that help is available directly from the creators of your theme: https://elementor.com/support/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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  didiermorville · Member · Nov 8, 2022 at 2:35 pm

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  Hi !
  Thank you for your time and your response.

  I show this issue with elementor support.

  Have a good day