Mobile view

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  ronamontemayor · Member · Jul 6, 2021 at 4:35 pm

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  Hello!

  I updated the homepage of this website: https://kingdommindedentrepreneur.com/ using Elementor. Everything seems fine when I am viewing the ‘mobile view’ on the preview mode in my laptop.

  But when I tried checking the actual website on my mobile, changes made were not reflected (old version was still showing).

  May I know how to troubleshoot this?

  Website domain is under GoDaddy.

  Please help.

  Thank you,

  Rona

  The site I need help with is [visible only to staff] (email visible only to moderators and staff)/. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  staff-blorbo · Staff · Jul 6, 2021 at 6:53 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for Elementor at https://elementor.com/support/