Mobile website is crashing

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  officec827e84260 · Member · May 29, 2019 at 4:42 pm

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  My website in a mobile browser is not loading properly/crashing.

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  staff-zinnia · Staff · May 29, 2019 at 6:14 pm

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  Howdy –

  We will be happy to take a look at this but we need more information in order to proceed.

  – What is the site URL?
  – What type of mobile device?
  – What browser is involved?

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  officec827e84260 · Member · May 29, 2019 at 7:15 pm

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  Thestaffingco.org
  3 different iPhones

  Chrome and safari

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  staff-blorbo · Staff · May 29, 2019 at 8:26 pm

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  Since you aren’t logged in as the account which owns the site, we won’t be able to provide direct assistance.

  Something is causing some extreme slowdown on the site, which is why I suspect you’re having trouble on mobile devices. Those typically have a quicker timeout (aka “give up”) rate than desktop computers, so they don’t waste mobile data on sites that aren’t loading.

  If you notice the waterfall results at https://www.webpagetest.org/result/190529_34_15d16438365e16c6c7eb74bbffc4590b/ you’ll see a number of resources highlighted in red which are not loading.

  These are all items from topratedlocal.com

  If you remove them, does the site work properly on mobile devices?

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  officec827e84260 · Member · May 30, 2019 at 7:25 pm

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  I deleted the top rated local and it seems to have helped. Although the issue still continues just not as bad.

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  staff-blorbo · Staff · May 30, 2019 at 8:58 pm

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  I’m not noticing any crashing myself on an iPhone XS with iOS 12.3.1

  Your speed test is looking much better too: https://www.webpagetest.org/result/190530_QR_89a782a085876963cba549dbe3272d71/