money deducted from my account but plan not active

• 

  streakearning8198 · Member · Jun 24, 2021 at 11:55 am

  • Copy link
  • Add topic to favorites

  streak15.in is my domain i purchase 320/- per month plan for it but money deducted from my account and plan not activated so please solve it soon @(email visible only to moderators and staff) is my personal email

  The site I need help with is streak15664959451.wordpress.com.

• 

  staartmees · Member · Jun 24, 2021 at 1:06 pm

  • Copy link

  A Whois search tells me your domain streak.in was registered on 2021-06-22 with Godaddy, https://www.whois.com/whois/streak15.in. When I visit your site, I see your site is running on the Shopify platform.

• 

  staff-blorbo · Staff · Jun 24, 2021 at 5:57 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com