Multi-Site Network Admin Dashboard Access Redirects to Homepage

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  rdwalsh1 · Member · May 9, 2019 at 1:58 pm

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  My problem – I was locked out of my clients mulit-site website for using the wrong password more than two times. Wordfence wouldn’t give me access to admin login, so I changed the wordfence plugin file name to deactivate and was able to login to the sub sites. The problem is I can’t access the main domain admin area to update the plugins. When I click on any access button, dashboard, sites, plugins, it redirects to the home page. http://domainname.com/404/ is what shows up.

  How to I fix this?

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  staff-doublebassd · Staff · May 9, 2019 at 6:43 pm

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  Hi there,

  What is the site URL you are referring to? There is no site under the account you are contacting us from.

  From what you are describing, it appears you’re in the wrong forum. It sounds like you are referring to using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!