Multiple accounts – all are wrong

  • Unknown's avatar

    Hi there, I seem to have several wordpress.com accounts – one is associated with http://www.alaskachristianevents.com which is not longer in use and the other is not associated with a website at all. My active website is http://www.tracimarrs.org and it is not associated with wordpress.com and doesn’t seem to be able to connect to akismet which i just renewed. please help me figure out what’s going on
    Thank you, traci marrs

  • Hi there,

    tracimarrs.org is hosted with Hostgator, not with us. That site is also not connected to us via Jetpack so it has no connection at all to WordPress.com. If you want to manage that site via your tracimarrs.org account, you need to log into its WP-Admin dashboard, install the Jetpack plugin, and then connect that plugin to your WordPress.com account.

    The domain, alaskachristianevents.com, does not appear to exist at all, and has also never had any connection to WordPress.com. Neither of these sites have ever been connected to your WordPress.com account.

    You say you have several WordPress.com accounts. What are the usernames of the other accounts? Note that a WordPress.com username account is not the same thing as the username you set up as the admin on a self-hosted WordPress website.

    Your site at tracimarrs.org is not connected to WordPress.com, but is using the WordPress.org software, and has it’s own unique username and password that’s not the same as your login details for WordPress.com. As that site is not on our servers, but on Hostgator’s, we have no access at all to your login details for that site.

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