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Forums / multiple accounts – need WordPress help

multiple accounts – need WordPress help

  • Unknown's avatar
    ecswebmanager · Member · Nov 17, 2024 at 1:19 pm
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    I created an account, signed up for a paid account. I then created other accounts by mistake and cannot determine credntials to login into my paid account to get help

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    carmochloe · Member · Nov 17, 2024 at 7:17 pm
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    Hi there! The easiest way to find your paid account is to check your email inbox for any WordPress.com payment receipts or account confirmations. The email address used for those transactions will be the one associated with your paid account.

    Once you’ve identified the correct email, you can visit the login and use the “Lost your password?” link if needed. This will let you reset your password and regain access to your paid account.

  • The topic ‘multiple accounts – need WordPress help’ is closed to new replies.

Tags

  • account
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 year
  • Latest reply from ecswebmanager

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