Multiple Posts Text Deleted
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I posted a new post on my blog (https://erica2teach.wordpress.com/) today and noticed that the text from 3 of my previous posts from September 2016 is gone (specifically: https://erica2teach.wordpress.com/2016/09/07/jet-lag-and-the-time-difference/, https://erica2teach.wordpress.com/2016/09/15/first-ten-days/, and https://erica2teach.wordpress.com/2016/09/19/genocide/). The featured photo is still there as well as the tags and title but the text is gone. The comments are still there as well. I did not go in and delete it, I haven’t clicked on those older posts until I checked them today. Those posts are very important and I need that text. I checked the archive for my blog and they are not there either. How can I get that text back and not have this happen again? Any and all input is greatly appreciated.
The blog I need help with is: (visible only to logged in users)
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Wow! That’s extremely weird.
Read what Staff said here first https://en.forums.wordpress.com/topic/lost-big-chunk-of-text-missing-from-revisions?replies=13#post-2883911
The Admin login link to the dashboard of that site is
http://rabergstedt.wordpress.com/wp-admin/
The saved draft posts are found at
http://rabergstedt.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=postThe saved draft pages are found at
http://rabergstedt.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=pageStaff are working on improving post and page revisions. The most recent 25 revisions are available for posts and pages.
If you cannot restore from your browser, or locate a revision, or restore from Trash then the content has been lost and cannot be recovered.
re: recovering a lost post or page
Please go to https://wordpress.com/post with the same browser and see if it offers to restore a post. If a restore button appears, that means a local copy was saved in your browser and you may be able to recover it.If the post was created on the dashboard of your own blog at Dashboard > Pages > Add New then you ought to be able to recover a lost post or page from revisions if needed.
http://en.support.wordpress.com/posts/post-revisions/
http://en.support.wordpress.com/posts/page-revisions/See also if applicable > restoring from trash http://en.support.wordpress.com/trash/#restoring-from-trash
For information on apps use this link https://apps.wordpress.org/support/
Any idea why, if it autosaves every few seconds, is this huge a block of text missing??
Yes, my guess is that you are not using a desktop computer and not using the classic interface. I believe you are describing either a browser related issue or a connectivity issue.
Make sure you are running an up to date browser version found at https://browsehappy.com Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and see the tips here https://en.support.wordpress.com/browser-issues/
See also: https://en.support.wordpress.com/security/two-step-authentication/
If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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RATS! I forgot to insert your URL into my response above.
The Admin login link to the dashboard of that site ishttp://erica2teach.wordpress.com/wp-admin/
The saved draft posts are found at
http://erica2teach.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=postThe saved draft pages are found at
http://erica2teach.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=page -
Hi there,
There are a number of previous revisions for the posts you mentioned, from 6 months ago until the present day. You can restore a past revision of the post using the instructions in this guide:
https://en.support.wordpress.com/editors/page-post-revisions/
I can’t see any reasons why the text would have disappeared from your posts but I’ll ask our developers in case they are able to shed any light on this.
Thanks!
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I managed to find some old revisions and retype them, but I want to make sure this won’t happen again–if you find anything please let me know.
Thank you for your help! -
Glad to hear you were able to find an old revision :) I’m looking into why the content disappeared and I’ll reply to you here when I have more information.
Speak to you soon!
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Hi again,
I’ve got a quick question — do you use the new editor when writing your posts?:
https://wordpress.com/posts/erica2teach.wordpress.com/
Or do you use the WP Admin Dashboard?:
https://erica2teach.wordpress.com/wp-admin/
Thanks!
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Hi again,
I just wanted to let you know that I have reported this problem to our developers and we’re keeping an eye on it :)
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