Multiple WordPress Accounts//Need help making sure I just have one
-
I purchased my domain with Hostinger. They have a WordPress(I’ll call it section since I don’t technically know how it’s set up) and I can manage my website through this WordPress Account(It takes me to the wp-dmin page of my site). I may or may not have multiple wp-admin login credentials also but while that would surely be a concern it is not the topic of this question. My current dilemma started when I tried to setup WooCommerce for my site. They took me to a page where I just create my WooCommerce account by logging into(and effectively linking) my WordPress account. However it would not allow me to login, saying there was no account with that Username or Email even though I know that there is. So I have now made a new WordPress account using the exact same email address(I think) and I want to get help/guidance with this matter since I am not quite sure what is going on. I started to add my domain to my new WordPress account so I could begin working with it to set up WooCommerce when I discovered that I could transfer my domain over to WordPress. I would also like to learn more about if that would be in my best interest if you know what I mean ;)
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
https://wordpress.org/support/forums/ -
Hi, the domain I am seeking assistance with is https://stephenhammonds.com. I am hosting the domain through hostinger, so that probably explains the multiple accounts that I have. I just thought there was one WordPress, but I must have signed up with WordPress.org originally when my site was created then wordpress.com when I tried to get WooCommerce. Can you please check it out and give any suggestions of what I should do? Thanks.
-
Hello there,
This site is not hosted with us on WordPress.com, but using the open source WordPress software at Hostinger.
With the above in mind, I’d recommend reaching out for support here: https://www.hostinger.co.uk/contacts with this site.
I hope this helps.
- The topic ‘Multiple WordPress Accounts//Need help making sure I just have one’ is closed to new replies.
WordPress.com Forums 