Multisite WordPress broken after php update

  • Unknown's avatar
    giuliagubellini · Member ·

    Hi,

    I have a wordpress website hosted on stabelhost. Yesterday I tried to upgrade wordpress and php and my multisite crashed. I tried to restore files and database (I had a backup) but nothing changed.

    The problems (http error 500 on wp-admin and 3 out of 4 sites) begun right after I upgraded php using the plugin ‘sg-optimizer’.
    Since restoring the backups didn’t workout, I contacted the hosting, and somehow they managed to bring back wp-admin online, but without plugins, my custom themes and multisite. While the sites are visible, but clearly broken (giuliagubellini.com)
    I had a look at the folders on the server and they seem ok.

    Do you have an idea about what could I do to fix it?
    Thank you,
    Giulia

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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