Muse Express pages converter

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  mathnstrct · Member · Apr 7, 2020 at 4:51 pm

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  Muse express pages converter leads to a technical difficulties message which contains a link that sends an e-mail with a link to a failsafe mode of WordPress. On that mode, pages converter leads to the same page with the technical difficulties message. This occurred after uploading my Muse site with a few videos added on to it using the Complete Video widget. I have tried minimizing the size of these videos.

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  staff-zinnia · Staff · Apr 8, 2020 at 3:01 pm

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  Hi –

  What’s your site URL? We will need that information to take a closer look. Thanks!

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  mathnstrct · Member · Apr 8, 2020 at 5:17 pm

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  My URL is neighborhoodmath.com. Thanks.

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  staff-blorbo · Staff · Apr 8, 2020 at 6:51 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Earthlink.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.