my account does not appear to access my website

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  carlenis17 · Member · Jun 16, 2022 at 7:52 pm

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  hello it seems that my account is closed, because I already have a year with it ‘how can I access my account again with all my data. please

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · Jun 16, 2022 at 9:52 pm

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  Hi there,

  I do not see any sites under your @carlenis17 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.