my account have been hacked

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  lucienegmoreira · Member · Apr 28, 2026 at 7:54 pm

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  my account have been hacked and all access habe been deleted, and the hacked invaded the website, I cannot access my account neither retrieve my website. because the account have been deleted, I cannot recover the password, I have tried all ways possible.
  yupconsulting.com/wp-admin

  User: Luciene

  (email visible only to moderators and staff)
  

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  andre1alba · Member · Apr 29, 2026 at 7:44 am

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  Sorry this happened to you! Unfortunately, volunteers on this forum can’t access or restore accounts. You will need to contact WordPress.com support directly, and they’ll be able to help:

  https://wordpress.com/support/help-support-options/

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  staartmees · Member · Apr 29, 2026 at 8:20 am

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  Your site hasn’t been hacked, you must update your database by clicking on the provided link.

  Also note we can’t help as that site isn’t running on the wordpress;com platform – https://wordpress.com/site-profiler/https://yupconsulting.com