My account is locking me out after I changed the password

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  playtobefit · Member · Oct 1, 2018 at 4:10 pm

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  My web developer is unable to get into my account. I changed the password and waited to log in again and when I type in the new password it says its incorrect. Thoughts?

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  fstat · Staff · Oct 2, 2018 at 3:04 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the self-hosted version of WordPress you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/