My account says that I dont have a site

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  hypnosis4health · Member · Aug 20, 2022 at 12:53 am

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  Hi. I logged into my wordpress today and suddenly I cannot see my site under my account. Therefore, I cannot edit it or make any changes. The site is still hosted and live. I use godaddy for my URL. The URL is https://hypnosis4health.com/

  Has my wordpress account lapsed?

  -Rickey

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · Aug 21, 2022 at 10:42 pm

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  Hi there,

  Hi there,

  We can’t help directly because we don’t host hypnosis4health.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Specifically we use a custom login system on WordPress.com (for enhanced security) that also helps prevent this kind of lockout from occurring.

  The good news is that as long as you have access to the server control panel through GoDaddy, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org support article will walk you through it: https://wordpress.org/support/article/resetting-your-password/

  You can ask GoDaddy support for direct assistance in completing the steps in that article; they would be in the best position to help.

  Hope that points you in the right direction!