My account was charged

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  brothergreenlife · Member · Feb 3, 2017 at 6:20 am

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  My account was charged on February 1st. for $20.
  This website and account has been inactive for 2 years.
  I would like a full refund. Please Thank You

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 3, 2017 at 12:50 pm

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  Hi there,

  There are no recent charges on the WordPress.com account you are logged in to (brothergreenlife). The last purchase was cancelled in April 2016. Do you have any other WordPress.com accounts? If you let me know what the charge was for, I’ll see if I can help.

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  brothergreenlife · Member · Feb 3, 2017 at 1:48 pm

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  hey gemmacevans,

  Thank you for your reply. I don’t recall making another account on wordpress. My bank account under my name [redacted] was had a $20 charge from (WPCHRG.COM WPC). My bank is Shinhan Bank from South Korea and my bank account number is [redacted]. Could you please check what happened here?

  Thank You very much

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  gemmacevans · Member · Feb 3, 2017 at 5:27 pm

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  Hi,

  I’ve sent a follow up email to the address on your WordPress.com account. We can discuss this privately there, so you don’t have to share personal information in public.

  Let me know if you don’t receive it. Thanks!