My Account Was Deleted

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  anthonycalama · Member · Apr 15, 2020 at 11:57 pm

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  My Credit card company wants a confirmation to reimburse my charge by Tomorrow, I expect an email or call from you or Contact my American Express account which you charged me $104.52 to remove the charge ASAP.ok,Thanks

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  kokkieh · Staff · Apr 16, 2020 at 8:59 am

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  Hi there,

  Of what confirmation are you speaking?

  I can see we issued you a refund of $104.52 yesterday. You can see a receipt of that transaction at https://wordpress.com/me/purchases/billing/

  However, we have no control over when that refund will show in your account. That usually takes around ten business days, so tomorrow is unlikely, and furthermore that depends on the processing times at American Express themselves. On our end the refund was completed the moment we generated that receipt with a transaction ID from our payment processor.