My account won’t close

• 

  lionnoodlesjanus3362 · Member · Jun 11, 2020 at 1:54 pm

  • Copy link
  • Add topic to favorites

  Every time I attempt to close my account, it gives me an error that it can’t close the account and to contact support. I didn’t even know this account existed and it needs to be closed.

• 

  lionnoodlesjanus3362 · Member · Jun 11, 2020 at 1:54 pm

  • Copy link

  And yes, I HAVE used the close account option in account settings. I’m not stupid.

• 

  kokkieh · Staff · Jun 12, 2020 at 9:03 am

  • Copy link

  Hi there,

  You have an active subscription for the Akismet anti-spam plugin that’s linked to this account. You’ll need to cancel that before you’ll be able to delete your account.

  Please contact Akismet support directly for help with that:

  Contact Us