My accounts are mixed up and I cannot find my site dashboard

  • Unknown's avatar

    Hello,
    I have a very frustrating situation where my accounts have been mixed up and I haven’t been able to reach a live person to help me. I’ve tried off and on for the last year but always get super frustrated and give up. Is there a LIVE person who can help, please?
    Thank you!
    Dena Smith Ellis

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    We provide live chat support for sites that have the WordPress.com Premium plan or higher. It doesn’t look like you have any sites on the WordPress.com account you were logged into when posting this.

    Can you share the link to your site and explain what’s happening? We’ll be happy to help and point you in the right direction.

    Thanks!

  • The topic ‘My accounts are mixed up and I cannot find my site dashboard’ is closed to new replies.