My billing details

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  chikdee · Member · Mar 9, 2021 at 1:00 pm

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  My billing details and preferences are not available to me. Can I please get them so that I can edit them as I wish? There are no invoices reflecting under my purchases tab.

  Edith

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  staartmees · Member · Mar 9, 2021 at 1:22 pm

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  Are you sure you are logged in to the account that made previous purchases?

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  staff-mckluskey · Staff · Mar 10, 2021 at 9:12 am

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  Hi Edith,

  There are no purchases on your account; what is the address of the site you upgraded?
  It’s either on another account of yours, or your subscriptions are with a different host, like Bluehost or HostGator.